Are you planning to hire a translation agency in Belgium? To get the results you want, you need to ask yourself the right questions. The market for translation in Belgium is huge, so the competition is stiff. As a customer, it is up to you to entrust your work product to the most qualified experts. Here are 5 good reasons why it is best to hire a small translation agency.
#1 Optimal responsiveness
Does hiring a small team really equate to better customer responsiveness? Yes! Communication within a small company is much simpler than in a larger one, which makes it possible to offer customers fast and coordinated service.
By hiring a small agency, you can avoid the slowness and indifference of big companies. A small company can easily combine quality and speed. Need something urgently translated? All the better to hire a small agency! A small company can respond to your request faster and will always deliver your translated documents on time.
#2 Personal customer service
When using a small translation company, you will be assigned a single contact person, always available and responsive. This person can facilitate all the communication between yourself, the translators and the proofreaders. Is there a question, a concern, a comment or a word to discuss? You know exactly who to contact – and how to contact them. Your single customer care person will respond to all your requests and needs.
#3 All the way from A to Z
When you hire a small translation company, your project is managed by a single intermediary, the project manager. Their mission is to ensure a smooth process for you, starting with your request up through the delivery of the translated documents.
#4 A simple and fast administrative process
And there you have it. Our perfect recipe for customer satisfaction is optimal customer responsiveness, personal care and follow-through from start to finish. Mix it all together and you achieve the desired result: a simple and fast administrative process. And for dessert … quality translations always delivered on time!
#5 Custom-tailored translation services
A small translation agency will connect you to its vast network of professional translators, who are selected according to strict and rigorous criteria. This is where the single project manager comes in, responsible for monitoring your project from A-Z and ensuring a smooth process all around. The project manager will identify the most suitable and experienced translator for you and make it their point of honor that your collaboration with the company goes smoothly.
Let us summarize.
Do you need translation services and want simple, fast and efficient processes? Are you tired of dealing with large companies where a bunch of people do not even know your dossier? A small translation agency with intimate customer care is without doubt the ideal option you are looking for.